Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
DMS Veterinary Group has compiled a list of our most frequently asked pet health-related questions. For more information on any and all questions, kindly give us a call at one of our three locations, and one of our team members will be happy to assist you!
Please take note of the type of chocolate (bakers chocolate, semi-sweet, milk chocolate or white chocolate) and the amount consumed. It is best if you can bring the packaging with you when you arrive at our clinic.
Symptoms of chocolate poisoning: – Nervous energy & excitement – Extreme thirst/frequent urination – Vomiting and/or diarrhea – Spasms or seizures
I think my pet is in pain. Can I give him/her Aspirin or Tylenol?
While Aspirin is occasionally used for arthritis in dogs, it must be carefully monitored by a vet. Dog’s intestines are very sensitive to Aspirin. Tylenol is toxic to pets and should never be administered.
While it’s difficult to know your pet is in pain, there are much better and safer pain management options available, just give us a call.
My pet has trouble urinating. Is there something wrong?
Difficulty urinating may be a sign of a urinary tract blockage or infection. Time is of the essence if you notice symptoms of a urinary tract infection or blockage as they can quickly turn deadly. Contact us IMMEDIATELY for help and call 519.360.4508.
Possible symptoms of a urinary tract infection or blockage: – Difficulty urinating – Painful urination (wincing or whining) – Foul-smelling urine – Blood in urine – Cloudy urine – Drinking and urinating more frequently – Accidents, dribbling or leaking – Decreased appetite – Vomiting or diarrhea
Why is my dog inhaling air forcefully (reverse sneezing)?
Reverse sneezing is fairly common in dogs and is not usually cause for alarm. It is caused by an irritation in the throat or respiratory system. Common causes include pulling on a leash, over-excitement, dripping nose, inhalation of an irritant or smelling a strong smell. Most of the time, the situation corrects itself and the dog returns to normal. However, if the reverse sneezing is persistent or is accompanied by bleeding or discharge, please book your dog in for an examination.
My dog has bad breath. Is this normal?
No, persistent bad breath in a dog is not normal. In fact, bad breath in a dog may be a signal of a very serious health problem. Diseased gums and oral cavity can easily spread infections through the bloodstream directly to your pet’s vital organs.
Possible symptoms of dental illness in a dog (many of which can easily go unnoticed): – Plaque or tartar build-up – Drooling with bad-smelling saliva – Reluctance while eating – Loss of teeth – Broken teeth – Discolouration of teeth – Swollen areas below the eyes
If your pet has any of these symptoms, we recommend having a dental exam done to safeguard against serious health consequences.
With recent changes to restrictions on businesses, we can continue providing our full range of services, under certain restrictions. As our province enters the next phase of the reopening plan, we have some updates to share with you about our safety measures.
We will now see all cases by appointment only including pets in need of vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, parasite prevention, and more.
Beginning June 29, 2020, clients are able to come into the hospital with their pets with the following restrictions:
SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us.
Face coverings must be worn to enter the hospital.
Use hand washing station upon entry.
Washrooms will be closed to the public until further notice.
If you wish to remain in your car during the appointment, when you call to inform us of your arrival, we will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
Merritt Animal Hospital: Monday to Friday: 8:30 am - 5:30 pm Saturday: 9:00 am - 5:00 pm Sunday: 10:00 am - 2:00 pm
Dresden Veterinary Clinic: Monday to Friday: 8:30 am - 5:30 pm Saturday: 9:00 am - 12:00 pm Sunday: Closed
Sydenham River Veterinary Office: Monday - Friday: 9:00 am – 5:00 pm Saturday & Sunday: Closed
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!