Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.

Brown dog laying down looking sad

Pet Health FAQ

DMS Veterinary Group has compiled a list of our most frequently asked pet health-related questions. For more information on any and all questions, kindly give us a call at one of our three locations, and one of our team members will be happy to assist you!

My dog has eaten chocolate. Do we need to see a vet?

YES, and time is of the essence! Do not wait for symptoms to appear. If your dog has eaten chocolate, contact us immediately by calling 519.360.4508.

Please take note of the type of chocolate (bakers chocolate, semi-sweet, milk chocolate or white chocolate) and the amount consumed. It is best if you can bring the packaging with you when you arrive at our clinic.

Symptoms of chocolate poisoning:
– Nervous energy & excitement
– Extreme thirst/frequent urination
– Vomiting and/or diarrhea
– Spasms or seizures

I think my pet is in pain. Can I give him/her Aspirin or Tylenol?

While Aspirin is occasionally used for arthritis in dogs, it must be carefully monitored by a vet. Dog’s intestines are very sensitive to Aspirin. Tylenol is toxic to pets and should never be administered.

While it’s difficult to know your pet is in pain, there are much better and safer pain management options available, just give us a call.

My pet has trouble urinating. Is there something wrong?

Difficulty urinating may be a sign of a urinary tract blockage or infection. Time is of the essence if you notice symptoms of a urinary tract infection or blockage as they can quickly turn deadly. Contact us IMMEDIATELY for help and call 519.360.4508.

Possible symptoms of a urinary tract infection or blockage:
– Difficulty urinating
– Painful urination (wincing or whining)
– Foul-smelling urine
– Blood in urine
– Cloudy urine
– Drinking and urinating more frequently
– Accidents, dribbling or leaking
– Decreased appetite
– Vomiting or diarrhea

Why is my dog inhaling air forcefully (reverse sneezing)?

Reverse sneezing is fairly common in dogs and is not usually cause for alarm. It is caused by an irritation in the throat or respiratory system. Common causes include pulling on a leash, over-excitement, dripping nose, inhalation of an irritant or smelling a strong smell. Most of the time, the situation corrects itself and the dog returns to normal. However, if the reverse sneezing is persistent or is accompanied by bleeding or discharge, please book your dog in for an examination.

My dog has bad breath. Is this normal?

No, persistent bad breath in a dog is not normal. In fact, bad breath in a dog may be a signal of a very serious health problem. Diseased gums and oral cavity can easily spread infections through the bloodstream directly to your pet’s vital organs.

Possible symptoms of dental illness in a dog (many of which can easily go unnoticed):
– Plaque or tartar build-up
– Drooling with bad-smelling saliva
– Reluctance while eating
– Loss of teeth
– Broken teeth
– Discolouration of teeth
– Swollen areas below the eyes

If your pet has any of these symptoms, we recommend having a dental exam done to safeguard against serious health consequences.

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Last updated: May 29, 2020

Dear Clients,

With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.

1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY

This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!

2. SAFETY MEASURES TO KEEP EVERYONE SAFE

3. ONLINE CONSULTATIONS ARE AVAILABLE

If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

4. OPERATING HOURS

Merritt Animal Hospital:
Monday to Friday: 8:30 am - 5:30 pm
Saturday: 9:00 am - 5:00 pm
Sunday: 10:00 am - 2:00 pm

Dresden Veterinary Clinic:
Monday to Friday: 8:30 am - 5:30 pm
Saturday: 9:00 am - 12:00 pm
Sunday: Closed


Effective Wednesday, March 25, the Sydenham River location will be temporarily closed until further notice. Merritt and Dresden remain open for your pet care, food, and medication pick up needs.>/i>

Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

- Your D.M.S Group Veterinary Team