We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
There are a few very important reasons to have your pet spayed or neutered. Spaying helps to prevent breast cancer, infection of the uterus and stops your pet from going into heat. Neutering prevents many aggressive behaviour problems in your male dog and also prevents testicular cancer, prostate disease and hernias.
Spaying is the complete removal of the ovaries and uterus, and neutering is the complete removal of the testicles. Spaying and neutering your pet can also cause weight gain. Our staff can discuss methods of nutrition control and exercise to help prevent unwanted weight gain.
Why is it important to neuter/spay my dog?
Spaying/neutering your dog can help unwanted behaviours such as aggression and marking territory. Altering your pet can also be beneficial to help prevent diseases such as mammary/testicular cancer and uterine infections. Spaying/neutering can also help with the overpopulation of dogs.
How old should a dog be before they are neutered/spayed?
Our doctors recommend spaying/neutering your dog between 4-6 months of age. If you are concerned about breed-specific ages, our staff is always eager to discuss any concerns you may have.
How much does it cost to neuter/spay a dog?
The cost of a spay/neuter can vary depending on the weight of your dog and options that you may want during the procedure such as Intravenous Fluids to help with blood pressure and flushing the vital organs of any medications used during the spay/neuter. Pre-Operative bloodwork can also provide a clear picture of organ function prior to surgery. For more information, kindly give us a call at one of our three locations, and one of our team members will be happy to assist you!
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Wednesday, March 18, 2020:
1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 519.360.4508. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan.
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.
3. We are still OPEN with the following hours: Monday to Friday 8:30 am - 5:30 pm & Saturday from 9:00 am - 5:00 pm (Merritt Location Only) and Sunday 10:00 am - 2:00 pm (Merritt Location Only). The Dresden location also remains open. Effective Wednesday, March 25, the Sydenham River location will be temporarily closed until further notice. Merritt and Dresden remain open for your pet care, food, and medication pick up needs.
4. If you are ordering food or medications, please allow 5-7 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.
5. For the time being, we are still accepting cash as payment. However, credit cards and debit card payments are preferred if possible.
6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
7. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.