We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

Cat having its teeth brushed

Cat Dental Care

The dental and oral health of your pet is a top priority. Broken teeth, severe irritation and redness of the gums or even resorptive lesions (cavities) are a common health concern amongst pet owners. At our clinics, we provide a wide variety of services and tools to take proper care of your pet’s oral health.

What is involved in a dental cleaning procedure?

Dental cleaning is a procedure that is performed under general anesthetic. Using a dental probe, our medical staff will check for the presence of gingival pockets or fractured/sensitive teeth. Using an ultrasonic scaler, all tartar and visible plaque are removed. Then, using a high-speed polisher, the surfaces are smoothed to delay plaque build-up.

What are the signs of dental problems in cats?

Common signs of dental disease in cats may include, but are not limited to, increased hiding, difficulty eating, aggression towards people and other animals, drooling or odour from the oral cavity. If you notice any of these signs, be sure to contact us to book a dental exam with our veterinarians.

Are some feline breeds more susceptible than others?

All cats are susceptible to dental disease, but there are a few breeds that are genetically more prone to developing dental disease. Some of these breeds may include Ragdolls, Persians, Siamese and Scottish Folds.

What is feline tooth resorption?

Feline tooth resorption is a disease of the tooth. The exact cause is still unknown. Dental disease in cats can be a factor. Feline tooth resorption is similar to cavities; however, the decay starts from the inside of the tooth. The molars of the lower jaw are most frequently affected. Eventually, the sensitive inner pulp of the tooth is exposed. The only treatment for resorbed teeth is surgical extraction.

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Wednesday, March 18, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 519.360.4508. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours: Monday to Friday 8:30 am - 5:30 pm & Saturday from 9:00 am - 5:00 pm (Merritt Location Only) and Sunday 10:00 am - 2:00 pm (Merritt Location Only). The Dresden location also remains open. Effective Wednesday, March 25, the Sydenham River location will be temporarily closed until further notice. Merritt and Dresden remain open for your pet care, food, and medication pick up needs.

4. If you are ordering food or medications, please allow 5-7 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

5. For the time being, we are still accepting cash as payment. However, credit cards and debit card payments are preferred if possible.

6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

7. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your D.M.S Group Veterinary Team