We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
Dr. Kerry Mall has been an integral part of Dresden Veterinary Clinic since it opened in 2010. He later branched out into the Chatham-Kent community in 2012 when Merritt Animal Hospital opened, and also in the Wallaceburg community in 2014 when Sydenham River Veterinary Office opened as a satellite clinic. Over the years, Dr. Mall has built an excellent relationship with the community and has demonstrated a great deal of love and compassion for all of his furry patients and their owners. Currently, Dr. Mall operates out of the Dresden Veterinary Clinic location.
He takes great pride in his surgical and technical skills and has a great deal of dedication in all the work that he does. Dr. Mall is known for going above and beyond when there is an animal in need. He cares deeply for the health and well-being of pets, and always strives on having a good relationship with the people he needs.
Dr. Mall is continually learning about the newest surgeries, techniques and medicine in today’s world. He likes to attend conferences, workshops, and seminars regularly. By reading books to stay up to date and informed on what is new in veterinary medicine, he is able to bring back his knowledge to keep his clients informed and help each one of his patients in the best way he can.
His passion for animals goes beyond just veterinary medicine. In addition to caring for his three daughters Taylor, Leena, and Priya, he is also very active with local rescue groups such as P.A.W.R and C-K Animal Rescue. Dr. Mall recently donated $10, 000 to help build a new animal shelter.
You can rest assured that whenever you visit the clinic, you will see him happily greeting everyone and always willing to stop for a quick chat. Dr. Mall also shares his home with cats “Tootie” and “Poo-Poos” as well as “Brook”, a Plott Hound that was adopted from the C-K Animal Rescue.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Wednesday, March 18, 2020:
1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 519.360.4508. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan.
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.
3. We are still OPEN with the following hours: Monday to Friday 8:30 am - 5:30 pm & Saturday from 9:00 am - 5:00 pm (Merritt Location Only) and Sunday 10:00 am - 2:00 pm (Merritt Location Only). The Dresden location also remains open. Effective Wednesday, March 25, the Sydenham River location will be temporarily closed until further notice. Merritt and Dresden remain open for your pet care, food, and medication pick up needs.
4. If you are ordering food or medications, please allow 5-7 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.
5. For the time being, we are still accepting cash as payment. However, credit cards and debit card payments are preferred if possible.
6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
7. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.