Welcome to DMS Veterinary Group in Chatham-Kent, Ontario

Last updated: May 18, 2021

Dear Clients,

We are all aware of the concerns and rapidly changing situation with COVID-19. Due to the close public contact that our work requires, we have taken necessary measures to protect you and our team while providing care for your furry family members. As part of our due diligence, we have decided to consolidate our staff by maintaining all operations at Merritt Animal Hospital and Dresden Veterinary Clinic with a closed door policy and have our Sydenham River location open for medication/food pickup ONLY. 

The safety of our team members and clients is very important to us. As such, we will continue to follow all provincial health standards by having extensive cleaning protocols, wearing masks and gloves, and practicing physical distancing as much as possible within our teams.

Based on these changes, below are some important updates to our operating policies.

SAFETY MEASURES TO KEEP EVERYONE SAFE

• Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us.
• Continue the use of credit cards as the preferred payment method.
• Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".

ONLINE CONSULTATIONS ARE AVAILABLE

If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

NEW PET OWNERS

Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.

OPERATING HOURS

Merritt Animal Hospital:
Monday to Friday: 8:30 am - 5:30 pm
Saturday: 9:00 am - 5:00 pm
Sunday: 10:00 am - 2:00 pm

Dresden Veterinary Clinic:
Monday to Friday: 8:30 am - 5:30 pm
Saturday: 9:00 am - 12:00 pm
Sunday: Closed

Sydenham River Veterinary Office:
Monday - Friday: 9:00 am – 5:00 pm
Saturday & Sunday: Closed

Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

- Your D.M.S Group Veterinary Team